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TSP supports the IT environment of some of the world’s largest and most well-known brands.

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WHAT AN ASSESSMENT LOOKS LIKE

This isn’t a sales pitch or generic, one-size-fits-all checklist. It’s a practical, high-level evaluation designed to surface gaps, risks, and opportunities before they turn into costly problems.

Through this assessment, you’ll receive a personalized review that highlights: 

  • Support Model Gaps: identify where internal resources, third-party support, or processes are limiting performance.

  • Risk and Reliability Indicators: Understand where your current coverage could impact uptime, SLAs, or business continuity.

  • Capacity and Talent Alignment: See how well your current staffing model supports ongoing operations and future initiatives.

  • Outsourcing Opportunities: Explore where outsourced or hybrid support models may reduce cost, increase flexibility, or improve service levels.

  • Actionable Recommendations: Clear practical next steps — whether you choose to adjust internally, outsource selectively, or do nothing at all.

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WHAT SUCCESS LOOKS LIKE AFTER THE ASSESSMENT

In today’s fast-moving digital world, IT teams are feeling more pressure than ever. They’re asked to innovate quickly, keep systems running without interruption, defend against rising cyber threats, and manage tight budgets, all while competing for talent that’s harder and harder to attract.

For many organizations, especially those scaling rapidly or navigating major transformations, the question isn’t whether to invest in IT but how to invest in the smartest way. That’s why outsourcing IT services and talent has become a strategic advantage for modern businesses. It’s no longer just a cost-saving tactic; it’s a way to tap into greater flexibility, deeper expertise, and a more efficient, resilient operation.

Organizations that use this assessment walk away with:

  • Clear visibility into IT support risk and inefficiencies
  • A realistic view of what should stay in-house vs. what can be outsourced
  • Better alignment between IT operations and business priorities
  • A roadmap to scale IT support without unnecessary headcount or burnout
  • Greater confidence in decisions around outsourcing, staffing, and service models

Even if you decide not to outsource anything, the insight alone often helps leaders validate, or rethink, their current approach.

IT OUTSOURCING FAQS

What is the IT Outsourcing Assessment?

The IT Outsourcing Assessment is a guided evaluation that helps you determine whether outsourced IT services or IT talent support can reduce costs, increase coverage, and improve operational performance within your organization. It highlights gaps, inefficiencies, and opportunities to optimize your IT model.

Who should take the IT Outsourcing Assessment?

This assessment is designed for IT leaders, operations leaders, and business executives who are:

  • Struggling with talent shortages or long hiring timelines

  • Managing rising IT labor costs

  • Facing growing project backlogs

  • Considering outsourcing but unsure where to start

  • Looking for better coverage, consistency, or scalability

How does the assessment determine if outsourcing is a good fit?

The assessment reviews factors like your current IT workload, skill gaps, budget constraints, hiring challenges, support coverage needs, operational goals, and long-term growth plans. Based on your responses, it identifies where outsourcing IT services or talent could offer cost savings, flexibility, or improved performance.

What are the benefits of completing the assessment?

You gain a clearer understanding of:

  • The true cost of running IT internally

  • Where outsourcing could reduce labor and overhead expenses

  • Which roles or services are strong candidates for outsourcing

  • How outsourcing could improve uptime, security, and project delivery

  • The potential financial and operational ROI

How does outsourcing reduce IT costs?

Outsourcing replaces fixed labor costs with a flexible support model. You avoid expenses tied to internal hiring — salaries, benefits, training, PTO coverage, turnover, and recruiting fees — while gaining immediate access to experienced IT professionals. This often results in significantly lower total cost of ownership.

Does outsourcing replace my internal IT team?

Not at all. Outsourced IT services and IT talent solutions are designed to support and strengthen your existing team. Outsourcing typically handles repetitive, time-consuming, or specialized tasks so internal IT can focus on strategy, innovation, and business-critical initiatives.

What happens after I complete the assessment?

You’ll receive guidance on where outsourcing may provide the greatest value — whether that’s reducing labor costs, increasing capacity, improving coverage, or addressing specific skill gaps. You can then explore tailored IT services or talent solutions that match your business needs.

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