One Contract, One Contact with TSP's Desktop and Server Support
Gone are the days of the standard-issue, uniform desktops and servers from one manufacturer. A shift in business strategies, as well as a demand by employees, calls for companies to begin utilizing a variety of different products to accommodate individuals users’ preferences and business goals.
The traditional desktop environment has matured to include a mix of devices from different manufacturers, and modern data centers include an assortment of various servers in physical, virtual and/or cloud-based locations.
DO YOU HAVE THE HIGHEST LEVEL OF SUPPORT?
Just 38% of regular users keep their systems up-to-date
From the time an update is released, it takes 45 days for only half of regular
computer users to complete the update
80% of cyberattacks use vulnerabilities for which patches already exist
The average customer support ticket resolution time is 82 hours
The management and long-term support of these devices just got more complicated. The need to have experts support such a wide variety of equipment can be a difficult task to achieve. To learn more and find out if TSP's Desktop and Server Support is right for your business, download our service brief.